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| Genre/Form: | Handbooks, manuals, etc |
|---|---|
| Document Type: | Book |
| All Authors / Contributors: |
Jeffrey L Seglin; Edward Coleman; Amacom. |
| ISBN: | 9780814420126 0814420125 |
| OCLC Number: | 764337554 |
| Notes: | Includes index. |
| Description: | xiv, 480 p. ; 26 cm. |
| Contents: | The basics. Planning the letter ; Components of an effective letter ; Structure: the parts of a letter ; Appearances of the letter ; Grammar -- The letters. Sales, marketing, and public relations letters ; Customer service letters ; Credit and collection letters ; Letters to vendors and suppliers ; Personnel letters ; Transmittal letters ; Confirmation letters ; Request letters ; Replies ; Permissions letters ; Social, personal, and miscellaneous letters -- Appendixes. Appendix I. Words to watch ; Appendix II. Punctuation. |
| Other Titles: | Handbook of business letters American Management Association handbook of business letters |
| Responsibility: | Jeffrey L. Seglin and Edward Coleman. |
| More information: |
Abstract:
Though the fundamentals of letter writing have remained the same, the way we communicate in business is constantly evolving. This book provides readers with a refresher course in the letter-writing basics, and helpful appendices listing common mistakes in grammar, word usage, and punctuation.
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