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The AMA handbook of business letters
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The AMA handbook of business letters

Author: Jeffrey L Seglin; Edward Coleman; Amacom.
Publisher: New York : American Management Association, ©2012.
Edition/Format:   Book : English : 4th edView all editions and formats
Summary:
"More than 365 ready-to-use business letter for all occasions!

There's no reason to write a business letter from scratch when a better one exists already! This authoritative book has everything busy professionals need to create effective business correspondence -- from style and grammar guidelines to hundreds of fully executed model letters and memos, plus new sections on business e-mail and more."--pub. desc.

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Details

Genre/Form: Handbooks, manuals, etc
Document Type: Book
All Authors / Contributors: Jeffrey L Seglin; Edward Coleman; Amacom.
ISBN: 9780814420126 0814420125
OCLC Number: 764337554
Notes: Includes index.
Description: xiv, 480 p. ; 26 cm.
Contents: The basics. Planning the letter ; Components of an effective letter ; Structure: the parts of a letter ; Appearances of the letter ; Grammar --
The letters. Sales, marketing, and public relations letters ; Customer service letters ; Credit and collection letters ; Letters to vendors and suppliers ; Personnel letters ; Transmittal letters ; Confirmation letters ; Request letters ; Replies ; Permissions letters ; Social, personal, and miscellaneous letters --
Appendixes. Appendix I. Words to watch ; Appendix II. Punctuation.
Other Titles: Handbook of business letters
American Management Association handbook of business letters
Responsibility: Jeffrey L. Seglin and Edward Coleman.

Abstract:

Though the fundamentals of letter writing have remained the same, the way we communicate in business is constantly evolving. This book provides readers with a refresher course in the letter-writing  Read more...
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